From 218 reviews
James was most attentive and for a first time customer, I was very impressed!
And my bill was lower than the estimate! Unbelievable!
Thanks to James and all the Poutous family!
Thanks for taking great care of my transam I'm coming back soon to fix the thingy!!
Services: A/c installation & repair, General repairs & maintenance, Check engine light diagnostic, Body & Trim, Air conditioning
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Great team, great service. Will be back for any future needs. Highly recommend
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Everything went great. Many thanks for taking care of me I would much appreciate it Car looks wonderful after you looked it over.
Coolant flush & fill, finished sooner than expected.
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I highly recommend Poutous for all automotive repairs and maintenance. I've been using them for the past 5 years and they've been awesome and reliable every single time.
Service: General repairs & maintenance
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I went for my yearly inspection. I was in and out in minutes. As usual they are very good at fixing anything that needs to be done to my car. I would not go anywhere else. I am very pleased with their work.
Service: General repairs & …
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You guys did a great job on the paint on my Porsche. It's beautiful, it looks like new.
Appreciated the process, the front desk & info provided, the technician’ (Mike) knowledge, charm, personality
Service: General repairs & maintenance
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We have already referred several happy customers.
Services: Brakes, Battery, General repairs & maintenance, Painting, Interior vacuuming, Electrical repair, Check engine light diagnostic, Tires, Air & Cabin Filter, Auto detailing, Car …
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This place is always honest, friendly, professional and polite...a good Texas owned place! Always take our cars their for body damage and will continue to!
Services: General repairs & maintenance, Painting
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I have been a customer for decades, both mechanical and. illusion, and trust Mike and John with all of our family vehicles. They do quality work at reasonable prices and deliver what they promise. a trifecta not easy to find in the business…
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Y’all are like family
Thanks for everything
Services: General repairs & maintenance, Electrical, Check engine light diagnostic
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Thank you for your prompt courteous service!
Great service everytime!!
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I was searching for an auto repair shop that specializes in fixing Saturn vehicles. The former mechanic I used could not determine how to fix my car; he stated he replaced my cam sensor, when in essence, after Mr. Potous checked my car, I …
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Best body repair at best price I’ve had. They know how to save you.
Service: Body & Trim
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I brought my car in for its annual inspection. I brought it to Poutous because I have always received excellent service there, and this time was no exception.
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They were able to fix me up real quick and very friendly as well!
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Excelence is what you get when your here! Total trustworthy owners in Michael & John. 10 star shop.
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I've used Poutous over the years for body work, and they always do superior work. A nice place to do business.
Service: Body & Trim
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Knowledgable friendly staff, great work
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Excellent service and they really took ownership of the paint and body work on my 69 Suburban.
A+++++++
Service: Painting
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I've taken a couple of challenges to Mike and te team at Poutous. A couple of classic cars, that, well, needed some expert love. And, they came through. On time. For less than I was expecting. Repairs that last and made sense. Cannot say …
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Annual state inspection
Services: General repairs & maintenance, Oil change
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Very thorough and well priced. Good customer service. Will be back.
Services: Check engine light diagnostic, General repairs & maintenance
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Very good service!
Service: Tuning
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Best experience I've ever had with a mechanic / auto repair shop. Mike and his team are true professionals who fixed some really difficult issues with my truck (clutch, engine oil leak, brakes) at a fair price. I called ahead and then came …
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Outstanding in every way!
Services: Oil change, Tires, General repairs & maintenance
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Great personal service! Honest and dependable. I wouldn't take my car any place else!
Services: Electrical, Air conditioning, Oil change, Tires, Check engine light diagnostic, Air & Cabin Filter, Battery, Wheel alignment, General repairs & …
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Made an appointment and they were prompt and friendly and courteous. I had my car inspected and some mechanical equipment issues.
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Best shop in town!
Services: Oil change, General repairs & maintenance, Body & Trim
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Friendly and straight forward.
Services: Oil change, Tires, Air conditioning, Electrical, A/c installation & repair
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Better than the nearby Toyota dealership! My Prius pulled to the right. The dealer performed an alignment but the pulling continued. The dealer “thought” I needed new tires and a new sub-frame, but they couldn’t substantiate their decisions…
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They were very persistent I figuring out an electrical problem and lovely to work with
Services: Battery, Electrical
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satisfied customer
Service: Body & Trim
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In and out
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Our family has used and recommended Poutous for nearly 30 years. Everyone we have sent to them has told us they were pleased with their honesty and professionalism. We highly recommend them.
Services: Body & Trim, Tuning, Oil change, …
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Poutous has worked on both my car and my wife's over past few years. We both give Poutous the highest recommendation.
Service: Body & Trim
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Great staff, very friendly and helpful. Excellent service! Thank you!
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Appreciate the great quality service!
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Great service, professional advise, very timely! Enjoyed.
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From beginning to end- Poutous was wonderful! They diagnosed and analyzed the damage to our vehicle; gave us a very reasonable estimate: helped us arrange a rental car; and repaired our vehicle in a timely manner! Working with Poutous made …
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Great experience. Trustworthy repair!
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Poutous Collision & Mechanical have helped me with my car care needs for over 40 years.
I can always count on them for good service and great value. That’s why I keep coming back.
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When I call, they tell me the best time to come, get the car done, and I’m out. Potous also checks to ensure the car is AOK
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Poutous has always treated me right. They do good work, communicate well, and are a great value. We are lucky to have them in the neighborhood.
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Porous reviewed a competing firm’s quote and found that the recommended repairs were completely unnecessary. Saved me $700. Honest, reliable & professional.
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I have an old Ford truck (‘83) that I couldn’t find anyone to work on because it has a carburetor. The guys at Poutous were happy to work on it. They rebuilt the carburetor, put in a starter, and more. It runs very well now. It was over 2 …
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Helpful, pleasant and good at diagnosing issues.
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I had my emissions inspection performed at Poutous. I was in and out in a flash, and the staff was extremely nice and professional.
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Friendly & honest mechanics. Wouldn’t go anywhere else.
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My family has gone to Poutous for approx. 35-40 years, first with Lou and now Mike. They are totally honest and extremely professional. I trust Mike to give his honest opinion regarding our cars and in a couple of cases it led us to sell …
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The owners are friendly and professional and the staff is the same! Great location in West U also!
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Thanks for your service and prompt attention 😎 : As always Excellent service and attention. Many thanks
I have used Poutous for years. They do a great job and the prices are fair. The ideal neighborhood mechanic. Give them a try if you need any repairs or maintenance on your car.
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I actually do not know where to begin. I’ve been to a lot of automotive shops around Houston but this is the best experience I’ve ever had at an automotive care facility. I personally urge everyone who values quality professionalism and …
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Everything went good and you were very helpful. Very happy with the job you did.
This Review is long over due, I have been using Poutous, for years, for all my vehicles; 4 wheels, 2 wheels, foreign, domestic, vintage, car, truck, it doesn’t matter, John and Mike are running a quality family business. All the techs and …
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Excellent. Got next day appointment. Car was ready same day, as promised. Drives great! Very happy!
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Honest, fair and great people
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The Poutous team has taken care of all my car's needs for over a decade, and my husband's car for about 20 years. Their service is impeccable and their rates are reasonable. And...they are a very caring and nice group with whom to do …
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Thanks to Mike and his people for a great experience getting our car fixed! Poutous is fast, responsive, and fair. He even re-attached our side bumper for free. Couldn’t ask for more!
-Charlie and Sarah McGill
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Mike and the team at Poutous did an outstanding repair to our 2014 BMW. They even repainted the car when the first attempt was below their excellent standards. The car looks like new now. Will recommend Poutous to all.
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Great service. Quality staff. Have always been reliable and take the extra steps to make sure customer is satisfied.
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Mike and the rest of the crew are great people to work with. I've been going there for years and then when my kids started to drive, we took their cars there too. Finding an honest mechanic can be tough, but these guys are of the highest …
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The folks at Poutous are so awesome and so honest and do a thorough job, from the small repairs to the biggest ones. That's why I have been a customer for more than 30 years. I had a lot of work done on my 2008 Lexus recently, including …
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They are very good, reasonable, and have a great staff!
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Great! Repeat customer
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Honest,do God work.
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This is the second time I have used Poutous. My Jeep Wrangler is so old that River Oaks sent me to Poutous and I have found them to be extremely competent and reliable and fair. I recommend this business--they have been around forever and …
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They always do it right. Highly recommend to anyone with vehicle repairs needed
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I love this company. They are fast and efficient. They don’t recommend unnecessary repairs just to make more money. They build relationships with their customers which allows them to make money the right way. I will not take my car any …
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How wonderful to find a shop with such knowledgeable personal and friendly and helpful people.I had some problems with my wheels and texted them to see if they could help.They assured me they could.When I got to their shop I was greeted …
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Friendly and efficient garage that also doesn’t try to have unneeded work done the way most do.
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They are very professional and have worked in my 2003 car since we first bought it. They do great work and are friendly and nice. Mike Poutous' dad, Lou, started the place and Mike has run it for years. It feels family owned because it is. …
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Poutous were great to deal with. Reasonably priced and timely delivery of my vehicle . They body shop did a fantastic job on my car. James and John at Poutous were friendly and went the extra mile to accommodate my schedule.
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Poutous is not only a wonderful, body and repair shop but the staff is creative in solving your car repair and solutions and getting them completed beautifully with out have to return them for the same problems.
Fixed my Chevy Tahoe motor mounts and front end ball joints! Great price. Thanks Mike!
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They take care of everything with your vehicle and even let you know what type of repairs you will be looking toward in the future- tires, wind shield wipers etc. Best family run business in Houston for Mercedes and BMW!
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Great service, fast and they did just what they said they would do!
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Excellent service
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I’ve been going to Poutous since the 1980s. Will not go anywhere else. Honest, knowledgeable, and all around awesome. The best in the business!
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They are always excellent. Whether it’s a quick check on my car or motorcycle they are wonderful! Kathy at the front desk is so efficient and kind
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Have worked with Mike, John, Kathy & the crew for more than a decade. They are honest, fast, and do the highest quality work. They understand the importance of long-term relationships- greet you like family, provide shuttle service, throw …
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As always they did a great job. Trustworthy and honest. I have been doing business at Poutous for 25 years. It is great to have confidence that the work is performed correctly.
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The customer service is consistently professional and extremely courteous. Cathy is always accommodating and is a pleasure to deal with. I can always count on these guys to be honest and fair. Good experiences and good results!
Service: …
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Poutous does a great job! Very friendly and helpful staff. They tell you what you need and what you don't need and let you know what you will need in the future to keep your car in great shape!
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They are GREAT! They tell me what I need AND tell me what I don't need! Friendly, honest, and fast! What a concept!
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The staff is reliable, estimates of time & money are accurate. When they do make a mistake, they own up to it & fix it free (or just cost of parts).
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Friendly, helpful, convenient, and professional.
Came here in the early afternoon to have my car inspected for registration. They helped me also order a broken part, which was damaged a few weeks back. The part was delivered by the next …
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Great service and trustworthy mechanics.
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Have taken my various vehicles there for nearly 20 years. Always happy with the results and the service. A great group to trust your car with.
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This family owned business is our go-to to auto mechanic and body shop needs! Customer service and work quality are outstanding!
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Poutous does a great job and charges fairly for the work done. I have used them for the last three years and have always found them to be responsive, fast and affordable.
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A+ service from this facility.
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I've taken cars to Poutous for 30 years. Service is quick, they can usually give me a ride to home or work, and they are friendly and convenient. They've earned my trust. I never feel unnecessary work is done. They are not the cheapest, but…
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I've gone there for YEARS. They do really good work and are professional, knowledgeable and personable. I do definitely recommend them.
Service: General repairs & maintenance
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Straightforward, friendly, on time. High-quality all the way around.
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Wife has used since she started driving. I've used since I met wife. Wouldn't use anyone else and fight to use them if insurance from another person wants me to go elsewhere.
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